Identify Consumers Across Channels

As the number of channels in which consumers can access a brand grows, marketers must leverage a comprehensive solution that enables them to efficiently connect with their consumers wherever they are. Janrain, a provider of Customer Identity Management solutions, has recently announced an integration with Sailthru, a brand that focuses on… [[ This is a content summary only

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Identify Consumers Across Channels

Recruiting that Goes Beyond LinkedIn

More and more professionals are finding jobs via social media – either reaching out to their contacts or being recruited directly by companies or agencies.

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Recruiting that Goes Beyond LinkedIn

Riding the Recurring Revenue Express

Savvy Web retailers and service providers are looking for ways to jump on the recurring revenue bandwagon. Last month, it was even considered the number one New Year’s resolution for small businesses. Where there is a business objective, there are technology companies waiting to help, especially when it comes to managing customer billing…

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Riding the Recurring Revenue Express

Social Becoming a Hot Spot for Product Discovery

Which U.S. department store website was the most popular on Facebook during the holiday season?  You may be surprised to learn it was Sears.com, which is not in the top-10 shopping sites. Walmart.com, which is in the top 10, came in second.  The findings come from a new study by Searchmetrics that analyzed the number of Facebook Likes,…

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Social Becoming a Hot Spot for Product Discovery

Google Increases Security on Popular Mobile Apps

Security is at the forefront of consumers’ minds today and those not providing a secure product are bound to see a reduction in the number of consumers that leverage their product. Realizing consumers desire to make sure their information is secure, Google has released a round of updates of their ever popular Docs, Sheets and Slides mobile… [[ This is a content summary only

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Google Increases Security on Popular Mobile Apps

Amazon Sellers Hit a Record in 2014

New data from Amazon reveals that sellers on its platform sold more than 2 billion items worldwide in 2014. In addition to that record-setting statistic, Amazon found the number of sellers on its platform that adopted the Fulfillment by Amazon (FBA) service grew more than 65 percent year-over-year worldwide. FBA is a service that enables sellers..

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Amazon Sellers Hit a Record in 2014

Is Live Chat the Key to Conversion for Holiday Shoppers?

A new study reveals that the number one reason consumers avoid online shopping is the lack of in-person assistance and proactive engagement from brands. The study, which was commissioned by Moxie Software and surveyed more than 2,500 consumers, found that 72 percent of respondents want brands to proactively engage with them online –..

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Is Live Chat the Key to Conversion for Holiday Shoppers?

U.K. Retailers See More Mobile Shoppers

Mobile is becoming the go-to shopping channel for many consumers in the U.K. In fact, recent data from Nielsen reveals that the number of shoppers accessing major retail sites from their Android devices grew by an average of 48 percent between June 2013 and June 2014.

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U.K. Retailers See More Mobile Shoppers